Built for plumbing contractors

Stop losing jobs after
the assessment.

Your plumbers diagnose the leak, the pipe, the system. The question is whether the customer gets a document as clear as your diagnosis — or just a quote scribbled on a business card.

Assessment Branded Report Follow-Up
See How It Works →
90s To document a full assessment on-site — before the van leaves
30s To review, approve and send a branded report to the homeowner
0 Missed follow-ups — the sequence runs automatically after you send
One question

When your plumber finishes an assessment —
what does the homeowner leave with?

💬

A verbal quote at the door

The plumber explains what needs doing. The homeowner nods. Nothing in writing, nothing to compare, nothing to action.

📋

A handwritten quote

A number on paper. No breakdown, no photos, no severity — nothing that explains the problem clearly.

📄

A branded assessment report

A professional PDF with your logo, photos, findings, and recommended work. Something they can read and understand.

🏆

Branded report + automated follow-up

The report goes out same day. Follow-up runs automatically. Every job tracked until it's won, lost, or rescheduled.

Most plumbers do the hard part right. The gap is whether the customer experience matches the quality of the work.

The difference

What changes when you close the gap

Without Pipeflow
Plumber finishes the assessment
Verbal quote — "that'll be a few hundred"
Homeowner thinks it over, no reference
Follow-up if someone remembers
Job lost to a competitor with better docs
With Pipeflow
Plumber documents findings on-site
Branded report in your dashboard instantly
You review, approve, send in 30 seconds
Follow-up runs automatically after you send
Job closes before they forget who you are
How it works

Assessment → Report → Follow-Up

01On-Site · Field

Plumber documents findings before leaving the property

Photos of the pipe, the leak, the system. Quick notes, severity tags. 90 seconds on-site — every finding catalogued before the van drives away.

→ Every issue documented the moment it's found → Photo evidence attached automatically
02Dashboard · Review

A branded assessment report lands in your dashboard

Your logo, licence number, and contact on every report. Review every line, edit anything, approve, then send with one tap. Nothing reaches the homeowner without your sign-off.

→ Full control — edit anything before sending → Your brand on every single job
03Homeowner · Delivery

Homeowner gets a document that moves them to book

Clear findings, photos, severity ratings, recommended work. Something they can show their landlord, share with a partner, or reference when they call you back.

→ Findings explained clearly — not just a number → Recommended next steps included every time
Example Report

What the homeowner actually receives

A professional assessment document they can act on — your brand, your findings, every job.

Your branding — logo, licence number, contact info on every report
Photos attached — pipes, leaks, and system issues documented on-site
Findings organised clearly — Urgent / Medium / Advisory for easy reading
Shareable PDF — homeowner can forward to a landlord or building manager
Recommended work — every finding tied to a next step with estimated scope
AI-drafted, human-approved — you review every word before it sends
Apex Plumbing Co. Licensed Plumber · Owner
Plumbing Assessment Report June 4, 2026
38 Thornton Ave, Sydney
Leak & Drain Assessment
Two findings identified. One urgent — active slow leak at the kitchen supply line junction, currently contained but at risk of worsening. One advisory — blocked drain in ensuite showing signs of root intrusion. Full assessment documented on-site with photo evidence.
Urgent
Kitchen Supply Line — Slow Leak

Active leak at junction. Needs repair within 7 days before pressure worsens.

Med
Ensuite Drain — Partial Blockage

Reduced flow with root intrusion signs. Hydrojet recommended within 30 days.

Advisory
Hot Water System — Age

Unit is 11 years old. No fault today — recommend planning for replacement.

See It In Action

From assessment to closed job.

Full workflow — site visit to signed contract — in under 60 seconds.

60-second full workflow · tap ↗ to fullscreen

The follow-up layer

Most homeowners don't book immediately.

The report stays with them. Once you send it, the follow-up runs automatically — while you're already on the next job.

0
You Send the Report
Review in your dashboard, approve, and send to the homeowner
2
First Check-In
"Did you get a chance to review the assessment?" — sent automatically in your voice
5
Reminder
Report link resurfaced with urgent findings highlighted — automatic
10
Final Touchpoint
If they reply at any point, the sequence stops automatically
Once you send the report, all follow-up touchpoints go out automatically, written in your voice. You're across town on a new job — the follow-up from last week's assessment already ran. When the homeowner replies, it stops and you take it from there.
🧠

AI drafts. You approve.

Findings are analysed and the report is written instantly. You review, edit every line, approve, then send. Nothing reaches the homeowner without your sign-off.

✍️

Your voice, not a bot.

Every follow-up message is drafted for you — editable, written in your tone, sent only after you decide it's ready. Homeowners never feel like they're talking to a robot.

🔒

Secure. Never shared.

Reports, photos and homeowner details are stored securely. We never sell, share, or use your customer data for anything outside your account.

Why we built this

Most plumbers diagnose right.
The gap is everything after.

The assessment is thorough. The diagnosis is accurate. But the homeowner often leaves with a verbal quote and a handshake — and whether they book the work depends on whether they understand why it matters.

That's the gap this closes. A branded assessment report that goes out the same day, followed by an automatic follow-up that runs until the homeowner responds — so no job slips through the cracks.

Built for solo operators, multi-van businesses, and emergency plumbing specialists.

One question: Does the homeowner's experience after the visit match the quality of your on-site work?

Seven days free. We set up your branding before you start — your logo and licence number on the first report before your trial begins.

Pricing

Simple pricing. No surprises.

Start free for 7 days. Your branding set up before you start — no card required.

Field

Solo plumbers & small businesses

$ 59 /mo

billed monthly

  • Up to 20 assessments/month
  • Branded PDF assessment reports
  • AI finding analysis
  • One-tap report delivery to homeowner
  • Severity indicators (Urgent / Med / Advisory)
  • Photo evidence + cloud storage
  • Day 2 + Day 5 automatic follow-ups
  • Drafted follow-up messages
Full Service

Dedicated team on your account

Let's talk

custom engagement

    Everything in Professional, plus:
  • Custom brand identity kit
  • Monthly campaign packs — reels, graphics, carousels
  • Meta & Google paid ad management
  • Lead generation for your market
  • Monthly strategy calls + performance reporting
  • White-label reports on your domain

7-day free trial on Field & Professional. No credit card required. Your branding set up before you start.

Pipeflow is one piece.
We build the whole operation.

Beyond the reports — we handle the marketing that keeps your phone ringing.

Social Media Google & Meta Ads Lead Generation Your Website
Book a 20-min call →
Ready to see it?

Seven days.
No commitment.

We set it up with your branding before you start. Your logo and licence number on the first report before your trial begins.

7-day free trial  ·  No credit card required  ·  Full setup included

or book a 20-min demo →

Questions? connect@thedesignfusion.co